Locksmith questions and answers

Yes. We answer the phone and attend call-outs 24 hours a day, 7 days a week, including weekends and public holidays.

Our office is at 2 Manning Rd, Gladesville NSW 2111. We cover Gladesville, Hunters Hill, Ryde, Drummoyne and the surrounding suburbs.

It depends on the job, the lock and the time of day. Call us on (02) 8530 6144 and we'll give you a price before we send anyone out.

Yes. We confirm that you live at the property or own the vehicle before we open it. Photo ID with the address, a lease or a bill all work.

In most cases, yes. We use non-destructive methods first. If a lock has to be drilled, we'll tell you why and replace it on the spot.

Rekey if the lock works well and you just want old keys to stop working. Replace it if it's worn, damaged or not secure enough.

Yes. We handle car lockouts, lost car keys, broken key extraction and transponder programming for many makes and models.

Yes. We regularly rekey between tenancies, meet tenants on site and coordinate with strata managers on common-area locks.

Use the enquiry form on our contact page. For urgent lockouts please call (02) 8530 6144, because a phone call is always faster.

We're based in Gladesville, so most nearby suburbs are a short drive away. We'll give you an arrival estimate on the phone based on where our locksmith is at that moment.

After-hours and public holiday call-outs can cost more than a weekday daytime visit. We tell you the price on the phone before we come out.

We use non-destructive entry methods wherever possible. If a lock does have to be drilled, we'll explain why first and replace it on the spot.

We can open the vast majority of residential and commercial doors. Some high-security locks need more time or a cylinder replacement, and we'll tell you on the phone if that's likely.

If your keys had your address on them, or might have been stolen, it's worth rekeying. Rekeying is usually cheaper than replacing the locks and makes the old keys useless.

Yes. We ask for ID or a document with the address before we open any property or car.

Yes. Many older homes in Hunters Hill, Woolwich and Gladesville have original mortice locks. We service them where possible and fit sympathetic replacements where they're worn out.

Yes. We supply and install digital and smart locks and can advise which models suit your door and how you want to use it.

Usually, yes, as long as the locks share a compatible cylinder type. We'll check when we visit.

Yes. We work 24/7, so we can do lock changes after you close to avoid disrupting customers or staff.

A key on a registered profile that can't be copied without the owner's written approval. It stops staff or tenants making their own copies.

Yes. We regularly coordinate with strata managers and building managers on access, quotes and invoices.

For many cars, yes, on site. Tell us the make, model and year when you call and we'll confirm.

Often, and it's usually faster because there's no towing. Pricing depends on the car and key type, so we'll quote on the phone.

Yes. We extract broken keys from ignitions and door locks, usually without damaging the lock.

Usually, yes. You keep the existing lock body and only pay for new pins, keys and labour.

Most pin tumbler locks can. Some cheap or very old locks are better replaced, and we'll tell you if that's the case.

A standard house lock usually takes a short visit. A whole house or building takes longer, so we'll give you an estimate when we quote.

Good quality smart locks from reputable brands are secure when fitted correctly. We'll recommend models that suit your door and how you use it.

For most homes it's a good deadlock on every external door and locks on easily reached windows. We'll tell you where your weak spots are.

Yes, with the landlord's permission. We can supply an invoice and keys for the agent.